Frequently Asked Questions

Your questions, answered. Explore everything from booking and payment plans to treatment safety and timing.

Yes, for most services, a consultation is required to assess your skin, medical history, and goals. This ensures we provide the best treatment plan for you and your needs.

No, we do not accept walk-ins. We kindly request that you book an appointment in advance to ensure availability.

You can book an appointment by calling, texting, or messaging us on our website or social media. We recommend scheduling in advance to secure your preferred date and time.

Yes! Our treatments are performed by trained professionals using FDA-approved technology and medical-grade products. Your safety and results are our top priority.

Results vary depending on the treatment. Some services, like Botox or fillers, show immediate or short-term results, while others (such as laser treatments or RF Microneedling) may take multiple sessions for full effects.

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We offer flexible payment options, including membership plans and package deals to make treatments more affordable. Contact us to learn more about financing options.

Yes! We can arrange private events for you and your friends, such as Botox parties and other aesthetic gatherings. Contact us to discuss customized event options.

Yes, depending on the treatments you’re interested in. Some services can be combined for optimal results, while others may require spacing. Consult with our team, and we will recommend the best treatment plan for you.

Privacy Policy

No-Show Policy

  • We understand that emergencies and unforeseen obligations may arise. However, failing to cancel an appointment in advance may prevent another client from receiving treatment. Likewise, a missed cancellation from another client could impact your ability to schedule a visit. To ensure fairness and availability, cancellations must be made at least 48 hours in advance. Appointments canceled with less notice will incur a $50 fee.

  • Clients who fail to attend their appointment without prior notice will be considered a “No-Show” and charged the full cancellation fee.

  • Repeated no-shows may require full prepayment for future bookings.

Late Arrivals & Rescheduling

  • While we understand that delays can happen, we strive to maintain timely service for all clients. If you arrive 15 minutes past your scheduled time, we will need to reschedule your appointment. (You can confirm availability with our team)

Communication and Marketing

  • We may contact you via SMS, email, or other digital channels regarding your appointments, treatment follow-ups, and promotional offers. Clients may opt out of marketing communications at any time by following the provided instructions or contacting our support team.
  • We do not share personal information with third parties for marketing purposes. However, we may use subcontractors for service-related functions such as appointment reminders, customer support, or payment processing, ensuring that all data is handled securely.

Deposit & Payment Policy

  • We may contact you via SMS, email, or other digital channels regarding your appointments, treatment follow-ups, and promotional offers. Clients may opt out of marketing communications at any time by following the provided instructions or contacting our support team.
  • We do not share personal information with third parties for marketing purposes. However, we may use subcontractors for service-related functions such as appointment reminders, customer support, or payment processing, ensuring that all data is handled securely.

Refund Policy

  • All service sales are final. We do not offer refunds on treatments performed.

  • If a prepaid package or membership is purchased, it is non-transferable and non-refundable.

Health & Medical Disclosure

  • Please inform us of any medical conditions, allergies, or medications you are taking before your treatment. Make sure to fill out the forms sent prior your visit.

  • Certain treatments may not be suitable for clients who are pregnant, have certain skin conditions, or are on specific medications.

Client Information and Privacy

  • At Noor Esthétique, we collect and use personal information to provide our services, including appointment scheduling, treatment records, and customer support. Your information is kept strictly confidential and used solely to deliver and improve our services.