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We understand that emergencies and unforeseen obligations may arise. However, failing to cancel an appointment in advance may prevent another client from receiving treatment. Likewise, a missed cancellation from another client could impact your ability to schedule a visit. To ensure fairness and availability, cancellations must be made at least 48 hours in advance. Appointments canceled with less notice will incur a $50 fee.
Clients who fail to attend their appointment without prior notice will be considered a “No-Show” and charged the full cancellation fee.
Repeated no-shows may require full prepayment for future bookings.
While we understand that delays can happen, we strive to maintain timely service for all clients. If you arrive 15 minutes past your scheduled time, we will need to reschedule your appointment. (You can confirm availability with our team)
All service sales are final. We do not offer refunds on treatments performed.
If a prepaid package or membership is purchased, it is non-transferable and non-refundable.
Please inform us of any medical conditions, allergies, or medications you are taking before your treatment. Make sure to fill out the forms sent prior your visit.
Certain treatments may not be suitable for clients who are pregnant, have certain skin conditions, or are on specific medications.